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Answers about My Personal Records, the mobile health card, and Connect Care.
- What is My Personal Records?
- It is Alberta’s personal health record. Albertans 14 and older can see some information from the provincial electronic health record: common labs, immunizations given in Alberta, and medicines dispensed in community pharmacies.
- What is the mobile health card?
- A digital Alberta Health Care Insurance Plan card. After you have a verified Alberta.ca Account, you can present the card at registration. Clinics can scan the code on your screen.
- How is this different from MyChart?
- My Personal Records is provincial. MyChart (Connect Care) is used by Alberta Health Services facilities on that system — appointments, messages with a care team, and notes from those sites. The MyHealth Alberta Account is the front door to both.
- Can I see a child’s record?
- Parent and guardian access can be granted for children under 14. Adults 14 and older manage their own record. Linking a child requires identity verification and proof of guardianship.
- Is my information private?
- Your personal health information is protected under Alberta’s Health Information Act. Only you and authorized care providers can see your record. Do not share your Alberta.ca password.
- Who do I call?
- 911 in an emergency. 811 for Health Link, 24 hours. 988 for a mental health crisis. MyHealth Records support: 1-844-401-4016. Tri-Med Family Clinic: 825-415-5000.
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